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Frequently Asked Questions
Everything you need to know before checking out.
Terms and conditions apply. SKINTIFIC reserves the right to amend or end the promotion where necessary.
What is the SKINTIFIC 11.11 Beauty Sale?
New customers automatically receive 10% OFF their first order.
- Spend RM15–RM36.99 and enjoy 15% OFF.
- Spend RM37–RM199.99 and enjoy 22% OFF.
- Spend RM200 or more and enjoy 35% OFF.
The first-order discount can be combined with the spend-based discount, offering new customers up to 45% OFF.
All discounts are applied automatically at checkout. No discount code is required.
Why can’t I see my new customer first-order discount?
The first-order discount will be applied automatically after you enter your email address at checkout. No discount code is required.
What payment methods do you accept?
We accept Cash on Delivery (COD) and online payments. You can select your preferred payment method at checkout.
Which products are included?
The discount applies to all products available on SKINTIFIC.MY during the campaign, while stocks last.
Do I need a discount code?
No code is required. The discount is already reflected in the promotional price of eligible products.
What happens if a product is sold out?
All promotional products are available while stocks last. Sold-out products may not be restocked before the campaign ends.
Can promotional items be returned or exchanged?
Orders remain subject to the SKINTIFIC Official Website’s standard return and refund policy. Please review the policy before placing your order.
Will delivery take longer during the sale?
Due to increased order volume, order processing and delivery may take slightly longer than usual. Tracking details will be provided once your order has shipped.